Refund Policy

Last updated: June 2026

At XiroTV, customer satisfaction is our priority. We offer a fair and transparent refund policy.

Free Trial

Our free 24-hour trial requires no payment and no credit card. You are under no obligation after the trial period ends.

Paid Subscriptions

If you are dissatisfied with our service within the first 24 hours of a paid subscription, you may request a full refund. Contact our WhatsApp support team with your account details and reason for the refund request.

Non-Refundable Cases

Refunds are not available after 24 hours of activation, for accounts that have been suspended due to Terms of Service violations, or for reseller credit purchases once credits have been used to create subscriptions.

Processing Time

Approved refunds are processed within 5 to 7 business days and returned to the original payment method.

Contact

For refund requests, message us on WhatsApp at +44 7575 850577.